Kerrin Parker joined Broadsmart in March 2017 as Chief Operating Officer and transitioned to Chief Executive Officer in June 2017. A seasoned SaaS-business executive, Ms. Parker was instrumental in the growth and 2012 sale of startup M5 Networks to ShoreTel for $160 million. Ms. Parker joined the founding members of M5 Networks in 2003 as VP, Operations and oversaw all revenue delivery at M5, generating cumulative billings of $338 million. Ms. Parker designed, staffed, and implemented the original customer experience and quote to cash processes that were instrumental in achieving growth from inception to $116 million in annual revenue between 2003 and 2015. Ms. Parker most recently oversaw ShoreTel’s Cloud service as Managing Director & VP of Cloud Services. In the earlier years of her career, she served as the Director of Operations for Pagoo Communications, Inc., a VoIP service provider from 2001 to 2003, and served as the Assistant Controller for a national ISP, Surfree.com, Inc. from 1999 to 2001. Ms. Parker holds an MBA and a BA in Economics from Mills College in Oakland, CA.